• $30K ambulance bill exposes coverage gap by Will Ashworth

    Ontario has let its rural hospitals deteriorate to the point where almost anything serious requires airlifting patients to bigger centres – something prompting critics to wonder why air ambulance bills aren’t covered

  • Canadians uninformed about health care costs by Donald Horne

    Research is pointing to the lingering disconnect among Canadians about the true cost of health care and what is and is not covered by provincial plans

  • Why are your staff under-performing? by

    If you have staff who aren’t living up to their potential, it may be through no fault of their own

  • Desjardins billion-dollar bet on State Farm paying off by Will Ashworth

    The co-operative released its second quarter earnings late last week and a quick look under the hood suggests the acquisition is providing a big boost to not only its P&C business but also to its wealth management and life and health segments

  • Travel insurance takes a lucrative turn by Will Ashworth

    Thanks to a $30,000 air ambulance charge for an unplanned pregnancy, insurance carriers might have stumbled upon a potential new stream of revenue

  • Brand matters, insurers agree, when looking to grow by Donald Horne

    Companies looking to expand their reach are realizing that branding is just as important as product and service to capture a larger market share