Chubb Canada president announces retirement

by Leo Almazora28 Oct 2020

Ellen Moore has announced her retirement from being president of Chubb Canada, which will take effect at the end of the year.

Taking over the position is John Alfieri, Chubb’s current Executive Vice President, North America Major Accounts Field Operations. He is stepping into the role effective immediately, subject to the necessary regulatory approvals.

As per a statement from Chubb Canada, Moore will be the company’s chair of Operations for the remainder of the year. To ensure a smooth transition, she’ll be working with Alfieri in an advisory capacity. Alfieri will report to Chris Maleno, senior vice president, Chubb Group, and division president, North America Field Operations.

In his new position as president of Chubb Canada, Alfieri will take executive operating responsibility for the company’s retail property and casualty insurance business including high-net-worth personal lines, as well as accident and health offerings for Canadian-based clients served by independent brokers and agents. He’ll oversee delivery of Chubb’s solutions to agent and broker distribution partners through four Canadian branch offices, along with all facets of the business including strategy, product and business development, underwriting and service operations, and profit and loss performance.

“We are fortunate to have had Ellen's expertise in running our Canadian operations,” Maleno said. "Chubb is known for its seasoned bench of management and Ellen's leadership, knowledge, and experience have helped shape our company's reputation into what it is today. … I want to thank Ellen for the exceptional contributions she's made during her 40 years at Chubb and wish her the very best during her retirement.”

Moore’s career began in 1979 when she joined the Personal Risk Services in Home Office through the Professional Associate Program. From there, she held various senior leadership roles, including managing director and senior vice president for the organization's regional operations in Washington, D.C., Maryland and Virginia; vice president of the Hartford, Connecticut branch; and vice president of Personal Insurance covering Canadian and Eastern U.S. territories.

Moore has also garnered recognitions as one of the insurance industry's top women executives by leading insurance-industry publications, and was inducted into the Women's Executive Network's Hall of Fame as one of Canada's Most Powerful Women in 2017. Her other accolades include the McGill University Management Achievement award and the Corporate Diversity Champion award by Catalyst, Inc.

For his part, Alfieri is a 39-year veteran of the risk management and insurance industry, with a predominant focus on the large-account and multinational segment. Since joining Chubb in 2004 as part of a merger between ACE and the company, he served as Chubb's regional executive officer for the New York region before taking on his role as Executive Vice President, North America Major Accounts Field Operations.

“John is an exceptionally well-rounded insurance executive with deep experience in risk management, distribution and underwriting,” Maleno said. “His unique background will be extremely valuable in serving the needs of our distribution partners and clients and fueling the next phase of our growth in this critical market.”