CLHIA partners with coalition to boost understanding on benefits

by Leo Almazora19 Nov 2019

The Canadian Life and Health Insurance Association (CLHIA), together with the Extended Healthcare Professionals Coalition (EHPC), has released a new guide for healthcare providers and their patients to better understand how private health insurance works.

The guide, titled Supplementary Health Insurance Explained for Healthcare Providers, was released in line with Financial Literacy Month. Available on the CLHIA website, it is meant to help providers of health services covered through private health insurance plans.

The guide is designed to facilitate a broader understanding of the private health insurance environment among healthcare providers, who in turn can help their patients understand the services they receive through their insurance plans.

“In order to provide the best care possible, many healthcare providers want to be able to help their patients identify whether coverage is available, the amount of available coverage, what is eligible to be claimed, and even contacting insurance companies on their behalf,” said CLHIA President and CEO Stephen Frank. “The guide is intended to make those questions easier to answer.”

Aside from describing the kinds of benefit plans patients may present to their healthcare provider, the guide offers insight on how plans work, including healthcare spending accounts, along with explanations of many terms and concepts commonly used by health insurers.

According to the CLHIA, the initiative will remain “evergreen,” with new information being added to the guide as needed. The CLHIA and EHPC also intend to work together on webinars on insurance matters for healthcare providers, as well as other tools.

The EHPC aims to improve the health and welfare of all Canadians; promote excellence and innovation in health research and practice; and promote the advancement, development, dissemination and application of knowledge that advances health, social services and well-being for Canadians.

EHPC’s membership of different healthcare professional associations includes:

  • Canadian Psychological Association
  • Canadian Physiotherapy Association
  • Canadian Association of Occupational Therapists
  • Speech-Language & Audiology Canada
  • Canadian Pharmacists Association
  • Dietitians of Canada
  • Canadian Association of Social Workers
  • Canadian Chiropractic Association
  • Canadian Dental Association,
  • Canadian Dental Hygienists’ Association
  • Canadian Association of Optometrists