Online benefits administration solution unlocked for Sun Life clients

by Leo Almazora08 Apr 2020

Sun Life group benefits clients can now access an online administration solution for free, announced one leading platform provider for digital people management.

Rise People has announced that it will offer its Rise Benefits Essentials solution, which eliminates all paperwork in managing Sun Life benefits, for free to Canadian Sun Life clients whose businesses and employees have been affected by the COVID-19 pandemic.

Aside from enrolling new hires, companies using the solution will be able to update plan member information based on changes to their benefits, employment status, or personal information, as well as print or view billing statements. Employees, meanwhile, will can access full self-service options, such as appointing or changing a beneficiary, from a single digital platform that can be accessed 24/7 from anywhere.

“Companies are faced with the challenge of conducting business remotely as social distancing and self-isolation quickly become a reality—and we want to do our part to minimize the impact of these disruptions,” said Rise President Julie Bevacqua.”

Speaking for his company, Dave Jones, senior vice president for group benefits at Sun Life, applauded Rise People for its initiative. “Now more than ever, we need to ensure that hard-working Canadians receive support to thrive while also staying safe and healthy,” he said.

Exclusive to Sun Life, Rise Benefits Essentials is a stand-alone solution that works even without an HR or payroll solution. Plan administrators and members using it can have secure access to live chat support with an experienced Rise benefits team member, and can instantly access Sun Life’s plan member site without having to log in separately.

“[W]e’re grateful to be able to extend a helping hand to support Canadian businesses and their people as they navigate the new normal of the work-from-home economy,” Bevacqua said.