Retirees left without insurance due to mix-up

Many elderly people are furious after being left without coverage after switching to new company

Many retirees in Ottawa have been left furious after being left without insurance cover following a witch to a new company.

Senior citizens who moved from Manulife to Great-West Life are now being left to pay for hospital services and prescriptions from their low income after many of their names were lost in the system – or rather, deleted in some manner – during the switching process.

Speaking about the situation, Pierre Page, the former city clerk in Ottawa commented that “they should be ashamed”. Whereas he was able to get a new insurance card in the post, his own son was not in the system and is no longer covered.

However, he believes the situation for others is much worse – citing the case of one friend, who is 83 years old and has a host of health issues.

Meanwhile, local newspaper The Ottawa Sun questioned whether a major transition in insurance companies “is just one more failed attempt at saving money”, highlighting that the contract was given out based on “best value”.

The same newspaper reports that at least 12 retirees are disappointed with the city’s handling of the situation, while Great West Life and the city are said to be working hard to resolve the issue.

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